Refund Policy:

 

Refund Policy for Brahmand Exploration

Effective Date: [11/4/2024]

Thank you for choosing Brahmand Exploration. We strive to provide top-quality products and services to our customers. In the event that you are not satisfied with your purchase, this Refund Policy outlines our guidelines for refunds.

1. Eligibility for Refund

We offer refunds under the following circumstances:

a. Workshops and Competitions

50% Refunds for workshop and competition registrations are available if requested within  3 days before the event date. No refunds will be provided for cancellations made after this period.

b. Products

50% Refunds for physical or digital products are available within 3 days of the purchase date. To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when it was received.

2. How to Request a Refund

To request a refund, please follow these steps:

a. Workshops and Competitions

Send an email to [info.brahmandexploration@gmail.com] with the subject line "Refund Request - [Event Name]" and include your full name, contact information, and reason for the refund.

b. Products

Contact our customer support at [info.brahmandexploration@gmail.com] with the subject line "Product Refund Request" and include your order number, product details, and reason for the refund.

3. Processing Time

Refunds will be processed within 7 days of receiving the refund request. The processing time may vary depending on the payment method used.

4. Non-Refundable Items

The following items are non-refundable:

• Downloadable digital products

• Customized or personalized products/services

• Event registrations made within 2 days of the event date

5. Cancellation of Events

In the rare case that Brahmand Exploration cancels a workshop or competition, registered participants will be entitled to a full refund. We will notify participants of any cancellations as soon as possible.

6. Contact Us

If you have any questions or concerns about our refund policy, please contact us at [brahmandexploration@gmail.com].